What is homebound service?
The Homebound Library Delivery Service at The New Lenox Library provides FREE Library services to individuals who are residents within our district boundaries and are unable to physically come to the New Lenox Library.
Who is eligible?
You must be a resident of New Lenox District and have a current New Lenox Library card. Delivery or pick up is available to individuals unable to come to the Library due to mobility, health, or disability barriers. Whether you are at home, in assisted living, or in a nursing facility, you are eligible.
How do I sign up for the service?
If you or someone you know is interested in receiving homebound service, you can:
Will someone call from the Library to discuss items that they maybe interested in?
The Homebound Coordinator will contact the applicant to explain how to request books and other materials, as well as help with suggestions based off of your application. A schedule of delivery will be set up, depending upon the individual’s needs, and on the availability of our volunteer drivers.
How long can I borrow the items you bring me?
The lending period for New Lenox Library items through the homebound program is flexible, generally 4 weeks. You can renew your materials one time.
Materials not available at the time of request will be placed on reserve and delivered when they become available. Please note that there may be waiting lists for new and/or popular items.
Can we deliver new releases?
Yes, the lending period for new releases is:
Books, CDs, and Audio Books - 4 weeks
DVDs and TV series - 2 week – with no renewals and a limit of one per checkout.
What materials are available?
The library has a large collection of large print and regular print books, as well as many audio books, back issue magazines, movies and music that we can deliver.
Is there a limit to how much I can borrow?
The Library does not limit the number of items that may be borrowed per delivery through this program, with the exception on new release DVD’s and TV series, which is limited to one per checkout.
When will you be delivering materials?
Once we have discussed what materials you are interested in, we will schedule a time to visit your home to deliver materials. Home visits are usually scheduled twice a month.
How do I return Items?
Materials will be delivered to and picked up from each participant’s residence by Library staff or volunteers.
Participants will be charged the replacement cost for materials that are lost and/or damaged while in their care.
How do I refer someone I know?
Do you know someone who could potentially benefit from our Homebound Library Service? Refer them today! Simply call 815-485-2605 ext. 129 and we’ll take care of the rest.