Library Reopening FAQs — Returns & Fines

Owl reading a book, wearing a mask

Are you accepting returns?

Yes. You may return materials to our building and book drop now. Due to the volume of materials being processed, please note that you may experience greater than normal wait times for returned items to be removed from your account and holds on popular items to be ready.

I returned my materials, so why are they still showing as checked out on my library account?

Currently, all returned materials are quarantined for a minimum of 72 hours before they are checked back into our system. Due to the high volume of returns, materials may remain on your account for one week or more after they are returned. Please contact us (include contact info) if your materials are still showing on your account after more than two weeks.

Will I have fines due to the closure?

When the library building closed, material due dates were extended to June 26. New Lenox Library patrons should not have fines from items affected by the library building closure. If you have additional questions about due dates, please call Circulation at 815-485-2605.