Our Commitment, Mission & Vision

Our Patron Services Commitment

What you can expect from us:

  • We acknowledge each patron and provide service with kindness and respect
  • Our spaces are well maintained, accommodating, and available for community use
  • We provide service efficiently and effectively; finding an answer to your question is our priority
  • We listen first and adapt to your changing needs in order to provide personalized service
  • Library management is committed to delivering on our Strategic Goals and meeting community expectations in a way that is fiscally responsible
  • The Library provides opportunities for community engagement, participation, and learning

Our Values

The New Lenox Public Library District values:

  • Demonstrating excellence in customer service
  • Providing, supporting, and advocating for access for all
  • Acting with initiative, creativity and flexibility
  • Working with enthusiasm and optimism to reach goals
  • Maintaining responsible stewardship of resources
  • Protecting user privacy and confidentiality
  • Providing a helpful, friendly and welcoming atmosphere

Our Mission

The mission of the New Lenox Public Library District is to provide access to materials, services, and public spaces that inform, enrich, entertain and educate our community in a friendly and helpful environment.

Our Community Vision

The New Lenox Public Library District provides access to collections, programs, and leadership to promote the development of literate and informed citizens through open and equal access to cultural, intellectual, recreational and information resources.